Bug for video cue in IOS
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Farzad Soltani
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A
Adrian Shajkofci
An unrelated bug: when you open the text drawer, it grows with each step
Farzad Soltani
Adrian Shajkofci Thank you flagging this, Adrian. We have identified the root cause and are testing the fix. We will let you know once the fix is in place by tomorrow. Thank you for your patience and understanding.
Farzad Soltani
Adrian Shajkofci I would like to let you know that this issue is fixed now. Thank you for reporting this.
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Adrian Shajkofci
Oh apparently it works for Safari but not for Firefox for IOS (it is the same WebKit engine though)
Farzad Soltani
Adrian Shajkofci: For the Firefox issue, can you try going to the previous step and then going to step 15 again and seeing if the video loads?
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Adrian Shajkofci
Farzad Soltani yes sometimes it loads, but when waiting with the autoplay it does not load. Same if there is a direct link to the step.
Farzad Soltani
Adrian Shajkofci: Unfortunately, this is a known issue with Firefox, and as you can see, all other mainstream browsers have no problems with this. It requires some sort of interaction for it to work, and that's why it's not working with autoplay and direct link to the step, as these scenarios lack interaction.
Farzad Soltani
Thank you for sharing the link with us. We checked the demo and the 15th step on multiple iOS devices, and it was loading fine. Can you clarify which part of it isn't working? Are there any screenshots you can send us?
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Adrian Shajkofci
Farzad Soltani
Hi Adrian,
Sorry to hear that you're facing issues on iOS. Could you please share the link to the Supademo you're experiencing issues with, so we can look into it? It would also be helpful if you could tell us which step of the Supademo has an issue.