Custom slide transition time
Can you please add custom transition time for guided tour video export. Some slides have less content and can be moved in 1-2 second while some need 3-4 seconds. Instead of predefined time 3,5, 7 seconds. Can you provide custom option from 1-10 seconds.

Rishabh About 10 hours ago
Custom slide transition time
Can you please add custom transition time for guided tour video export. Some slides have less content and can be moved in 1-2 second while some need 3-4 seconds. Instead of predefined time 3,5, 7 seconds. Can you provide custom option from 1-10 seconds.

Rishabh About 10 hours ago
Add Username + Password + 2FA (OTP) Login Option
Title: Add Username + Password + 2FA (OTP) Login Option Description: Please add a traditional authentication option using username/email + password, with an optional or enforced second factor (OTP / TOTP), alongside the existing magic-link login. Reasons: Usability Password managers (1Password, Bitwarden, etc.) work best with username/password flows, enabling faster and more reliable logins. Magic links are slower and error-prone in day-to-day use (email delays, mobile/desktop context switching, expired links). Users expect a standard login flow, especially for frequent access. Security Username/password + 2FA (TOTP or OTP) is a well-understood and auditable security model. Reduces reliance on email security alone (email compromise = account compromise with magic links). Enables stronger controls such as enforced 2FA, step-up authentication, and conditional access. Compliance / Enterprise Requirements Many security standards and customer security questionnaires (SOC 2, ISO 27001, internal IT policies) explicitly expect: Password-based authentication Multi-factor authentication Some enterprises do not accept passwordless-only auth for internal tools. Technical / Operational Enables compatibility with SSO-like flows, account recovery, and admin-enforced security policies. Allows gradual rollout: magic link can remain as an option, but not the only one. Suggested Implementation Login options: Email/Username + Password OTP/TOTP as second factor (Google Authenticator, Authy, etc.) Optional fallback: magic link This would significantly improve Supademo’s usability, security posture, and enterprise readiness.

IT Department 8 days ago
Add Username + Password + 2FA (OTP) Login Option
Title: Add Username + Password + 2FA (OTP) Login Option Description: Please add a traditional authentication option using username/email + password, with an optional or enforced second factor (OTP / TOTP), alongside the existing magic-link login. Reasons: Usability Password managers (1Password, Bitwarden, etc.) work best with username/password flows, enabling faster and more reliable logins. Magic links are slower and error-prone in day-to-day use (email delays, mobile/desktop context switching, expired links). Users expect a standard login flow, especially for frequent access. Security Username/password + 2FA (TOTP or OTP) is a well-understood and auditable security model. Reduces reliance on email security alone (email compromise = account compromise with magic links). Enables stronger controls such as enforced 2FA, step-up authentication, and conditional access. Compliance / Enterprise Requirements Many security standards and customer security questionnaires (SOC 2, ISO 27001, internal IT policies) explicitly expect: Password-based authentication Multi-factor authentication Some enterprises do not accept passwordless-only auth for internal tools. Technical / Operational Enables compatibility with SSO-like flows, account recovery, and admin-enforced security policies. Allows gradual rollout: magic link can remain as an option, but not the only one. Suggested Implementation Login options: Email/Username + Password OTP/TOTP as second factor (Google Authenticator, Authy, etc.) Optional fallback: magic link This would significantly improve Supademo’s usability, security posture, and enterprise readiness.

IT Department 8 days ago
Video Recording + Edit Improvements
MUST: Add preview of video on screen during the recording to monitor facial expressions etc. It’s difficult to monitor this in real time without feedback. Great if it can be toggled on / off MUST: Video Edits: improve selecting & deleting segments. It’s particularly difficult to select shorter segments. I suggest allowing segment selection by clicking on the segment time marker. NICE: Speed: Allow segments to be sped up & slowed down NICE: Filters for lighting, soft focus. OK bc I am on a mac but I imagine on a PC, this could be problematic

Ashley Wallace 12 days ago
Video Recording + Edit Improvements
MUST: Add preview of video on screen during the recording to monitor facial expressions etc. It’s difficult to monitor this in real time without feedback. Great if it can be toggled on / off MUST: Video Edits: improve selecting & deleting segments. It’s particularly difficult to select shorter segments. I suggest allowing segment selection by clicking on the segment time marker. NICE: Speed: Allow segments to be sped up & slowed down NICE: Filters for lighting, soft focus. OK bc I am on a mac but I imagine on a PC, this could be problematic

Ashley Wallace 12 days ago
Analytics
We’d like to optimize the way our metrics are reported in order to eliminate the need for manual video counts and improve overall reporting accuracy and efficiency. For monthly reporting, it would be great to have the following updates: Dashboard / Overall Chart Add Total # of Unique Viewers to the overall chart. This should be included alongside the existing metrics (Total Viewers and Average Engagement). Export File Enhancements The export file should include all metrics, specifically: Total # of Views Total # of Unique Viewers Total # of New Supademos Created per user Total # of Active Supademos Engagement These changes will allow us to rely fully on automated reporting and remove the need for manual tracking. It would be great if you could help us with implementing these updates.

User 14 days ago
Analytics
We’d like to optimize the way our metrics are reported in order to eliminate the need for manual video counts and improve overall reporting accuracy and efficiency. For monthly reporting, it would be great to have the following updates: Dashboard / Overall Chart Add Total # of Unique Viewers to the overall chart. This should be included alongside the existing metrics (Total Viewers and Average Engagement). Export File Enhancements The export file should include all metrics, specifically: Total # of Views Total # of Unique Viewers Total # of New Supademos Created per user Total # of Active Supademos Engagement These changes will allow us to rely fully on automated reporting and remove the need for manual tracking. It would be great if you could help us with implementing these updates.

User 14 days ago
Content and appearance tab open at the same time.
After new update i have to click “many times” when going back and forth between content and appearance, please let me be able to have both tabs open at the same time, and remember my settings.

Mads Thordsen 16 days ago
Content and appearance tab open at the same time.
After new update i have to click “many times” when going back and forth between content and appearance, please let me be able to have both tabs open at the same time, and remember my settings.

Mads Thordsen 16 days ago
alternative screenshots for each language
I would be great to have a feature in the Translations Hub that allows users to upload alternative screenshots for each language. Currently, when switching between languages, the screenshot remains the same.. This limits the accuracy and realism of multilingual demos. It would be extremely helpful to have an option to assign or upload a different screenshot per language, so that when the user changes the language, the corresponding localized image is displayed as well.

Joana 21 days ago
alternative screenshots for each language
I would be great to have a feature in the Translations Hub that allows users to upload alternative screenshots for each language. Currently, when switching between languages, the screenshot remains the same.. This limits the accuracy and realism of multilingual demos. It would be extremely helpful to have an option to assign or upload a different screenshot per language, so that when the user changes the language, the corresponding localized image is displayed as well.

Joana 21 days ago
Manually Select the Primary Language
At the moment, the primary (source) language is fixed once the demo is created, and cannot be changed afterwards. I would like to request the option to manually define or update which language is considered the primary one. This is particularly important when: The initial language was chosen incorrectly. The demo is repurposed for a different audience.

Joana 21 days ago
Manually Select the Primary Language
At the moment, the primary (source) language is fixed once the demo is created, and cannot be changed afterwards. I would like to request the option to manually define or update which language is considered the primary one. This is particularly important when: The initial language was chosen incorrectly. The demo is repurposed for a different audience.

Joana 21 days ago
Edit original text in Translations Hub
I would like to request the possibility to edit or change the main text of a demo directly from the translations hub.

Joana 21 days ago
Edit original text in Translations Hub
I would like to request the possibility to edit or change the main text of a demo directly from the translations hub.

Joana 21 days ago
Spanish variants to translation
Hello team, I would like to request the addition of regional Spanish variants to the translation language options, specifically Spanish (Argentina). Currently, the translation features include multiple regional variants for other languages—such as Portuguese (Portugal/Brazil) and French (France/Canada)—but Spanish is still treated as a single, unified language option. Thanks

Joana 21 days ago
Spanish variants to translation
Hello team, I would like to request the addition of regional Spanish variants to the translation language options, specifically Spanish (Argentina). Currently, the translation features include multiple regional variants for other languages—such as Portuguese (Portugal/Brazil) and French (France/Canada)—but Spanish is still treated as a single, unified language option. Thanks

Joana 21 days ago
Play/Pause button location
The Play/Pause button location in the top right corner of the active area is problematic. In our case, it is covering a critical button for application operations and when we are recording the demo that button is completely obscured, making that step in the demo very confusing )as the viewer cannot see the button mentioned in the voiceover). Looking for a solution that will either move the play/pause button outside the demoed space area, or make the play/pause button movable so it can be moved to a neutral are in the demoed space.

Zvi Eizenberg 27 days ago
Record & Edit
Play/Pause button location
The Play/Pause button location in the top right corner of the active area is problematic. In our case, it is covering a critical button for application operations and when we are recording the demo that button is completely obscured, making that step in the demo very confusing )as the viewer cannot see the button mentioned in the voiceover). Looking for a solution that will either move the play/pause button outside the demoed space area, or make the play/pause button movable so it can be moved to a neutral are in the demoed space.

Zvi Eizenberg 27 days ago
Record & Edit
Solo Founder Plan
Request to have a solo founder plan with 1 or 2 Supademos in total at a much cheaper price, 4.99 to 9.99/month

Vincent Builds About 1 month ago
Solo Founder Plan
Request to have a solo founder plan with 1 or 2 Supademos in total at a much cheaper price, 4.99 to 9.99/month

Vincent Builds About 1 month ago
Recorded video disappeared
I recorded a 15 minute demo video. Idea was to break it up later into smaller chunks of 30 second or 1 minute to showcase features. The video recorded successfully, however when i came back to it later, I had to re-login and the video was gone. Can't find it.

Arun Radhakrishnan About 1 month ago
Record & Edit
Recorded video disappeared
I recorded a 15 minute demo video. Idea was to break it up later into smaller chunks of 30 second or 1 minute to showcase features. The video recorded successfully, however when i came back to it later, I had to re-login and the video was gone. Can't find it.

Arun Radhakrishnan About 1 month ago
Record & Edit
Why can't I make a screen recording of more than 50 MB without upgrading to growth?
That can't be right. I just recorded a screen recording of 2 min ish and because it was more than 50 MB I had to upgrade to growth which is 450 $ a month. That's a really anti growth strategy for your great product. We are looking to cancel now.

Jeppe Skov Kristensen About 1 month ago
Record & Edit
Why can't I make a screen recording of more than 50 MB without upgrading to growth?
That can't be right. I just recorded a screen recording of 2 min ish and because it was more than 50 MB I had to upgrade to growth which is 450 $ a month. That's a really anti growth strategy for your great product. We are looking to cancel now.

Jeppe Skov Kristensen About 1 month ago
Record & Edit
CSATS
CSAT feedback on Supademos (3-face rating + optional comment) I’d like a simple way to see if my Supademos were useful to users. Specifically: Add a three-icon rating (sad, neutral, happy) at the end of a demo. Allow users to leave an optional comment after selecting a rating. Surface results in a lightweight dashboard or export so we can track CSAT over time and identify improvement areas. Goal: Quickly measure usefulness, collect qualitative feedback, and iterate on demos based on real user input.

Pipeline CRM About 1 month ago
Sharing
CSATS
CSAT feedback on Supademos (3-face rating + optional comment) I’d like a simple way to see if my Supademos were useful to users. Specifically: Add a three-icon rating (sad, neutral, happy) at the end of a demo. Allow users to leave an optional comment after selecting a rating. Surface results in a lightweight dashboard or export so we can track CSAT over time and identify improvement areas. Goal: Quickly measure usefulness, collect qualitative feedback, and iterate on demos based on real user input.

Pipeline CRM About 1 month ago
Sharing
Attach invoice PDF to billing emails
Otherwise, it's impossible to automate feeding these invoices to the billing/finance department. It's super-easy to get these PDFs via Stripes API and attach them.

Alexander Sandström About 1 month ago
Workspace Management
Attach invoice PDF to billing emails
Otherwise, it's impossible to automate feeding these invoices to the billing/finance department. It's super-easy to get these PDFs via Stripes API and attach them.

Alexander Sandström About 1 month ago
Workspace Management
Rejected
Bug website embedding triggers error message
BUG - when embedding i get this error Oops! File Not Found Either this file doesn’t exist or you don’t have permission to view it. Ask the file owner to verify the link and/or update permissions. check the page: https://www.unplex.ai/in-house

Dominic Rogger About 1 month ago
Sharing
Rejected
Bug website embedding triggers error message
BUG - when embedding i get this error Oops! File Not Found Either this file doesn’t exist or you don’t have permission to view it. Ask the file owner to verify the link and/or update permissions. check the page: https://www.unplex.ai/in-house

Dominic Rogger About 1 month ago
Sharing
Save progress if CTA link is clicked
I was working on a Supademo and accidentally clicked the '+Add CTA' button, which wiped out every single update I'd made to the Supademo. Considering this was just an advertisement to upgrade, this is a very poor user experience.

Daniel Coakley About 1 month ago
Record & Edit
Save progress if CTA link is clicked
I was working on a Supademo and accidentally clicked the '+Add CTA' button, which wiped out every single update I'd made to the Supademo. Considering this was just an advertisement to upgrade, this is a very poor user experience.

Daniel Coakley About 1 month ago
Record & Edit
Save progress if CTA link is clicked
I was working on a Supademo and accidentally clicked the '+Add CTA' button, which wiped out every single update I'd made to the Supademo. Considering this was just an advertisement to upgrade, this is a very poor user experience.

Daniel Coakley About 1 month ago
Save progress if CTA link is clicked
I was working on a Supademo and accidentally clicked the '+Add CTA' button, which wiped out every single update I'd made to the Supademo. Considering this was just an advertisement to upgrade, this is a very poor user experience.

Daniel Coakley About 1 month ago