AI DEMO AGENTS

SMARTER, MORE NATURAL SALES DISCOVERY

• Demo Agents now answer a visitor’s question first, then ask a relevant discovery question based on what they’ve shared. They remember previous answers, understand conversational follow-ups, and stop asking questions when a visitor wants to move on.

• Follow-up questions like “how much does that cost?” are now better connected to the right topic earlier in the conversation, creating more natural, consistent experiences.

BETTER CONTENT RECOMMENDATIONS AND MEETING HANDOFFS

• Demo Agents can now surface your Primary CTA, such as a Calendly booking link, inline when a visitor is ready to talk and open it directly in the canvas.

• Crawled website pages and links can ground agent answers without cluttering the canvas, keeping the experience focused on demos, videos, and documents worth opening.

• Content hints give you more control over when knowledge sources should or shouldn’t be recommended, helping agents surface the right content for each conversation.

MORE RESILIENT CONVERSATIONS

• Voice conversations now gracefully fall back to text if the connection drops, preserving the conversation so visitors can continue without starting over.

• Agents also validate their knowledge sources before publishing, helping ensure experiences go live with the content they need to answer accurately.

SET UP DEMO AGENTS WITH AI

• Supademo MCP can now create and manage Demo Agents end-to-end. AI tools like Claude can configure agents, add knowledge sources, crawl websites, set evaluation criteria, publish experiences, and review sessions and insights.

• 39 new MCP tools extend support across Demo Agents, including demos, documents, videos, text, websites, knowledge gaps, and more.

DEMO CREATION AND EDITING

MORE CONTROL OVER AI EDITS

• AI edits in HTML demos now respect the scope you choose, letting you apply text, styling, structural, and element changes to either the current step or every step without affecting unrelated content.

• Undo now reverses an entire AI edit in one action, making it easier to experiment with larger changes and roll them back instantly.

IMPROVED CONTENT WORKFLOWS

• Copying steps between demos now preserves associated step data, including voiceover settings.

• Chapter logos now support alt text at both the demo and workspace level, making branded experiences more accessible to visitors using screen readers.

ANALYTICS AND PERFORMANCE

CLEARER ANALYTICS

• Analytics are now more consistent across demos, showcases, the dashboard, and Supademo MCP. Counts show percentage change, rates show percentage-point change, and new metrics display “New” instead of misleading growth percentages.

FASTER LARGE WORKSPACES

• Large workspaces now load demos, folders, and tags significantly faster, making it quicker to navigate and manage growing content libraries.

Looking for detailed product updates? Tune into our monthly updates on our product update blog or on our YouTube channel.

This week, we're shipping smarter discovery and more reliable conversations for Demo Agents, end-to-end Agent management through Supademo MCP, more predictable AI demo editing, and major performance improvements for large workspaces.

AI DEMO AGENTS

SMARTER SALES DISCOVERY

• Demo Agents now run more natural sales discovery conversations. They answer the visitor's question first, then ask one relevant discovery question based on what the visitor just shared. Agents remember what's already been answered and stop asking questions when a visitor asks them to.

• Agents now respond more consistently to the same questions and better understand conversational follow-ups. Questions like "how much does that cost?" are more reliably connected to the right topic from earlier in the conversation.

MEETINGS, CONTENT, AND RECOMMENDATIONS

• If your Demo Agent has a Primary CTA, such as a Calendly booking link, it can now surface it naturally when a visitor is ready to talk to your team and open it directly in the canvas.

• PowerPoint decks attached to Demo Agents now load more reliably, with clear progress shown while slides are being prepared.

• Crawled website pages and links now ground your agent's answers without taking up space in the canvas. The canvas stays focused on interactive content like demos, videos, and documents worth opening.

• Content hints on your knowledge sources are now followed more reliably, including exclusions such as "don't show this for pricing questions."

MORE RELIABLE AGENT CONVERSATIONS

• Voice conversations now recover gracefully from network interruptions. If voice drops out, the conversation continues in text without losing the transcript or anything the visitor was midway through saying.

• Session summaries and notifications also no longer fire while a conversation is still active.

• Demo Agents now validate their knowledge sources before publishing. Agents with no working sources can't go live, while agents with only some failed sources can still be published with a warning.

BUILD DEMO AGENTS WITH SUPADEMO MCP

• You can now build and manage Demo Agents end-to-end through the Supademo MCP server. We've added 39 new MCP tools covering the full agent lifecycle—from creating and configuring an agent to adding knowledge, crawling websites, setting up intro screens, defining evaluation criteria and triggers, publishing, and reviewing sessions, insights, and knowledge gaps.

• Knowledge can be added from Supademos, documents, videos, text, and websites, including multi-page website discovery and crawling.

• AI tools like Claude can now create and manage Demo Agents on your behalf while respecting the same permissions and plan limits as Supademo.

DEMO PLAYER AND EDITING

• AI edits in HTML demos now respect the scope you select. Text, styling, structural changes, and elements added or removed by AI can be applied to either the current step or all steps without affecting unrelated steps.

• Undo now reverses an entire AI edit in a single action instead of unwinding each individual change separately.

• Copying and pasting steps between demos now preserves all associated step data, including voiceover settings.

• Generated voiceovers no longer read formatting characters or raw URLs aloud.

• You can now add alt text to chapter logos at both the demo and workspace level, improving accessibility for visitors using screen readers.

• Fixed an issue where the previous video step could show through transparent areas of HTML steps.

• Personalized links with dynamic background colors now preserve tracking and step parameters. Hex colors are supported in any standard format, with or without the leading #.

ANALYTICS AND PERFORMANCE

• Analytics are now more consistent across demos, showcases, the dashboard, and Supademo MCP. Trend indicators have also been standardized: counts show percentage change, rates show percentage-point change, and metrics growing from a zero baseline now display "New" instead of a misleading percentage.

• Large workspaces now load demos, folders, and tags significantly faster. Several previously slow list views have been optimized, with the biggest improvements reducing load times by multiple seconds per page.

Looking for detailed product updates? Tune into our monthly updates on our product update blog or on our YouTube channel.

AI DEMO AGENTS

CREDITS AND SELF-SERVE BILLING

• AI Demo Agents now run on self-serve credits. Every workspace gets a single balance with 1,500 credits included, and credits carry over with no expiration. When you need more, top up two ways: load a one-time amount, or set up auto-recharge so your balance refills itself and a live agent conversation never stalls because credits ran dry.

• Purchases use the billing method already on your workspace, no sales call required, and your balance survives plan changes and even deleting and recreating an agent.

REDESIGNED VIEWER EXPERIENCE

• The Demo Agent experience has been rebuilt end to end. Voice now uses push-to-talk with selectable microphone input, so the agent only hears you when you're talking to it, with no errant pickup in loud rooms.

• The conversation lives in a collapsible sidebar: expand it to read along, collapse it for a full-product view, and captions turn on automatically when you collapse so you never lose the thread. Rounding it out: a persistent call-to-action, fullscreen mode, and link sharing so you can send an agent directly to anyone.

UPDATED FUNCTIONALITY

• You can now mark a demo's screens as showing another product. The agent will still recommend and play that demo, but stops quoting what's on its screens as facts about your product. If your demos are recorded over third-party tools, this keeps answers grounded in your actual product. The option lives in the re-index dialog for demo sources.

• Indexing large batches of content is faster: sources appear as each one finishes indexing, stalled items are clearly badged with one-click recovery, and indexing itself is faster.

• Cleaner, improved agent answers across pricing, suggestions of key topics for discovery, and core content.

DEMO PLAYER AND EDITING

• Captions now show the written form of pronunciation dictionary terms instead of the "say as" spelling, so the voiceover still says "Test dot com" but the caption reads "Test.com". Takes effect when a voiceover is generated or regenerated.

• Mobile hotspot view is now on by default for newly created demos.

• In Sandbox demos, fixed multiple hover states staying active at once within a single page (for example in a sidebar), and the "Disable keyboard navigation" setting now applies to Sandbox demos too.

• Sharing a Route Hub or an Agent that has unpublished changes now shows the same stale-version warning demos have, so you don't send a link that serves an older version.

• The Branding panel now warns you about unsaved changes before you leave.

ANALYTICS AND MCP

• Fixed view counts overflowing their columns in analytics tables.

• The Supademo MCP server's get_demo now returns a demo's appearance, CTA, and background settings, and its voice list now matches the full AI Voiceovers catalog of 148 voices, so AI tools like Claude and AI Command see the same options you do in the app.

Looking for detailed product updates? Tune into our monthly updates on our product update blog or on our YouTube channel.

SHAREABLE WORKSPACE INVITE LINKS

• Invite teammates with a single link instead of individual emails: anyone who opens it joins your workspace with the role you chose, Creator or Viewer.

• Copy it from the invite teammates modal or during onboarding, and reset it anytime to revoke access.

AI COMMAND IMPROVEMENTS

• Attach videos and PDFs in Command chat, not just images, and Command works from them directly, with upload progress shown as they process.

• Conversations that reach the context limit now offer to start a new chat instead of failing with a generic error.

DEMO EDITING AND SETTINGS

• You can now turn the automatic intro chapter on or off for new recordings from chapter settings.

LEAD CAPTURE AND HUBSPOT INTEGRATION FIXES

• A new "Require valid phone numbers" setting on forms steps gives viewers a country code picker and only accepts real phone numbers.

• One rejected field no longer costs you the whole HubSpot lead: the contact is recorded with the valid fields, admins get an email listing what was skipped, and the field mapping dialog now flags missing, read-only, and restricted properties as you map them.

SHOWCASE ANALYTICS FOR ALL CONTENT

• Showcase analytics now cover everything in a showcase: videos, PDFs, and links report opens alongside demo views in the performance chart.

• Each viewer's session shows which individual items they opened.

DEMO PLAYER ACCESSIBILITY

• Every demo player can now be driven entirely from the keyboard: Tab reaches each hotspot, form field, and toolbar control in order, and screen readers announce hotspot instructions, form labels, and errors instead of generic placeholders.

• Keyboard focus is marked with a visible ring in your brand color, form contrast is stronger, and zooming the browser no longer cuts off content or swaps in mobile controls.

IMPROVEMENTS FOR AI DEMO AGENT ANSWERS

• Agents now put the answer in the reply itself: ask about pricing or how to do something and the response states it, with the attached demo there to go deeper rather than standing in for the answer.

• Fixed scenarios where agents ran into indexing and crawling issues, dropping correct details from their first reply, and asking for an email the visitor had already entered. Agent share links now use your white-label domain.

HTML DEMO EXPORTS AND SANDBOX FIXES

• Long and high-resolution HTML demo video exports that previously failed now complete, and exports render faster.

• Sandbox steps now open at the exact scroll position you captured, and Save scroll takes effect immediately in the editor.

• Fixed captured menus rendering stuck in their hover state, which could reveal the intended click target, and hotspot outlines covering the content they highlight, in demos and video exports alike.

VOICEOVERS AND TRANSLATIONS

• The voiceover panel now opens at the step you have selected instead of sending you back to step one.

• Fixed minor instances of Translations Hub failing to save demos with many voiceover steps, with per-step progress now shown while voiceovers generate, and voice previews hanging on a timeout instead of retrying automatically.

Looking for detailed product updates? Tune into our monthly updates on our product update blog or on our YouTube channel.

FOLDERS IN THE VIDEO LIBRARY

• Organize your video library with folders, the same way you already do with demos and showcases, including nested folders and separate Shared and Personal spaces

• Move videos in bulk by selecting them or dragging them onto a folder, so tidying a large library takes one pass instead of one video at a time

VOICE CLONING WITH RECORDING AND UPLOAD

• Clone a voice from an audio file you already have, not just from a live recording

• Play your recording back before you submit it, so you can retake it rather than finding out after the clone is built

AI COMMAND IMPROVEMENTS

• Command now knows whether your edits go live immediately or save to a draft, so it tells you where a change landed and offers to publish it when you have access

• AI Command is now available on paid plans in beta

• Fixed image attachments failing a turn, and stopping a reply early leaving the conversation permanently blank

AI DEMO AGENT ACCURACY AND LANGUAGE

• Agents are more accurate about what your plans include, and correct answers are no longer cut short by the checks that strip unsupported claims

• Agents with no language set now reply in the visitor's language and stay in it, including conversations that previously got an English answer instead

SHOWCASE FIXES

• Renaming a demo or a video now updates its title everywhere it appears in showcases, including public ones

HTML EDITING FIXES

• Fixed text typing backwards in some HTML demos, and the "Edited" badge covering folder menus on the demos, showcases, and videos grids

WHITELABEL ACCESS TO LINKED ENTERPRISES

• Whitelabel owner admins can now enter a linked customer enterprise and review branding and settings exactly as that customer sees them

• Access covers every workspace in the enterprise and grants full admin, not a read-only support session

Looking for detailed product updates? Tune into our monthly updates on our product update blog or on our YouTube channel.

PRESENTER MODE WITH NOTES

• Present a demo the way you'd run a slide deck. Presenter Mode opens a second window showing the current step alongside previews of what came before and what's next, plus per-step speaker notes only you can see.

• Your audience window follows your navigation in sync, and autoplay won't advance them out from under you. You can write speaker notes in the editor ahead of time or edit them live mid-presentation, and you can launch it from the viewer header, the editor toolbar, or straight from a demo card on your dashboard.

IMPROVED APPLY MEDIA EDITS TO ALL STEPS

• Improvement in bulk-application of blur, redaction, annotation, crop, and alignment across your whole demo from a visible "Apply to all steps" button, instead of the old hover-over-Save popover.

• The step picker opens with every applicable step already selected, so you deselect the ones you want to skip rather than building a selection from scratch. Steps where an edit can't apply, like video steps for redactions, are excluded automatically. If you're redacting the same piece of customer data on twenty screenshots, this is now two clicks.

SHARE WARNINGS FOR PRIVATE AND UNPUBLISHED CONTENT

• The share modal now tells you when the link you're about to send won't show what you expect. You'll see a warning if a demo or showcase is private and external viewers can't open it, if a versioned demo has never been published, or if your draft changes aren't live yet, in which case copied and personalized links still serve the last published version. Copy and personalized link actions stay available throughout, so it's a heads up rather than a blocker.

SMOOTHER HTML DEMO TRANSITIONS

• Stepping through an HTML demo now glides instead of jumping. When two consecutive steps were captured on the same page, the viewer animates the scroll between them rather than snapping to position, and the hotspot stays glued to its anchor for the whole motion instead of blinking out and reappearing. Steps that move to a different page still cut instantly. The result is much closer to how screenshot demos feel.

IMPROVED DEMO EDITING

• Switching a hotspot away from Area, or deleting the last Area hotspot on a step, now clears the backdrop dim instead of leaving a full-screen dark overlay with no cutout. Leaving Modal on HTML demos also restores the backdrop you had before.

• Blur redaction in the image editor now works in Safari, where redactions previously rendered unblurred.

• The custom background color picker now stays inside the chapter settings modal instead of being hidden behind it.

• Fixed sandbox demos where a captured loading indicator left a stuck wait cursor and blocked hotspot navigation, and hotspots inside embedded data grids now stay clickable and flash correctly.

IMPROVEMENT IN AI DEMO AGENTS

• Agent narration is now much more grounded in the card it attaches. Previously an agent could say "here's a walkthrough of X" while attaching a resource about something else, sending visitors to content that didn't match the promise. It now drops the mismatched claim and hands off neutrally instead.

• Conversations where the agent returned no visible reply are now saved rather than silently dropped, so those leads still reach you instead of disappearing.

TRANSLATIONS AND EXPORT FIXES

• Duplicating a demo now preserves its translations. Copies previously came through with translated content missing, and often failed outright. If a duplication does fail partway, the incomplete copy is cleaned up automatically and your original is never touched.

• Fixed HTML video exports hanging on demos that captured certain map and overlay elements.

DASHBOARD AND DEMO SETTINGS IMPROVEMENTS

• The demo settings page has been redesigned with a new vertical tab layout.

• You can now turn the replay button on / off per demo.

• You can now turn the fullscreen button on / off per demo.

• You can now create up to 10 categories in a Demo Hub, up from 5.

• The "Create a Supademo" and "Share multiple Supademos in one Showcase" promo banners now appear only on a genuinely empty list. They no longer show inside folders, above folder cards, or when filters return no matches.

• Workspace branding settings now explain that the Supademo badge stays on during your free trial.

Looking for detailed product updates? Tune into our monthly updates on our product update blog or on our YouTube channel.

AI COMMAND (BETA)

• Meet Command, your in-app AI assistant. Currently in beta with select customers, Command lives as a floating button in the bottom-right corner that opens into a popover or full-screen chat. Use Command to take action on your content and workspace: like adding voiceovers to demos, changing branding across demos, generating hotspot text based on context, or returning your top-performing demos.

• Customers can also search for anything through the chat-based interface to receive helpful tips and best practices, derived from Supademo’s docs.

• It follows you across the dashboard and editor (and stays out of the way on public viewer and embed pages), and it has its own dedicated page when you want more room to work.

Want early access to AI Command? Reach out to our team for early access.

SMARTER DEMO AGENT CHAT

• Demo Agents now guide the conversation forward. After each reply, the agent offers suggested next steps as clickable chips, with ghost text in the input you can tab to fill and enter to send, so visitors always have a natural next move.

• AI Demo Agent owners can also set up to five key topics per agent: things an ideal conversation should cover. The agent steers suggestions toward whatever a visitor hasn't explored yet without cutting off what they're actually asking, and the topics are never shown to the visitor. Both work across text and voice.

DEMO AGENT IMPROVEMENTS

• Sharper, more grounded answers. Agents now better handle pricing, questions on capabilities, or unbacked figures, and when a visitor asks for a specific demo by name, the agent reliably attaches the right one instead of a generic overview.

• Added onboarding-specific “Agent Readiness” questions to benchmark and Q&A the agent prior to going live.

• Interactive demos within agents now always open at the first step. Previously the agent tried to guess the "right" step to land on, which sometimes opened the wrong slide.

• Refreshed agent chat design, including updated tool invocation and message styling, and a fix for flickering during conversations.

• Fixed agent button and play-button interactions on mobile demos.

DEMO VERSIONING

• Version History now shows what actually changed between versions. Select a published version to see a "{N} changes" summary, then open a categorized breakdown across settings, background, HTML edits, translations, and steps.

• New "Edited" badge on demo cards flags any demo with unpublished draft changes ahead of its published version.

• New Publish status filter on the demos page lets you narrow to "Changes pending" or "Up to date," and Version History is now reachable from the editor's Cmd+K search.

• Turning versioning off is now non-destructive: your snapshots and history are kept, so re-enabling picks up right where you left off. Workspaces below Growth now see demo versioning in settings with an upgrade path.

• Fixed version duplication and rename permissions, clarified version diff labels, and stopped the unpublish banner from showing in preview mode.

IMPROVED HTML AND SANDBOX EDITING

• Fixed unselectable cells and dead or flash-less sandbox hotspots on complex components (Vaadin shadow-DOM grids) in the HTML editor, plus an extra blank row that appeared when a grid row was a sandbox link.

• Fixed HTML demo text drifting out of place on scroll, and zoom position not being retained in HTML demo preview.

• Fixed transformed dynamic images getting clamped by page styles, exported hotspot placement, and HTML imports in default demos.

VIDEO IMPROVEMENTS

• Fixed zoom and pan effects that looked right in the editor but came out missing or frozen in exported MP4s, including timeline zoom transitions and edge-aligned zooms.

• Longer voiceovers now finish before an end-of-video pause hotspot engages, so narration is no longer cut off mid-sentence.

• Fixed stale recording dimensions on video pages opened from the extension.

SHOWCASE IMPROVEMENTS

• Fixed a crash when a showcase contained unpublished demos.

• Personalized links now correctly detect dynamic variables from demos inside a showcase again.

• Fixed missing gallery thumbnails when a demo's first step had no image.

SEISMIC INTEGRATION IMPROVEMENTS

• You can now sign out from inside the embedded Seismic library, alongside general library UI cleanup.

• Publishing a demo no longer waits on Seismic sync; it now runs in the background so publishes feel faster.

ONBOARDING AND DASHBOARD IMPROVEMENTS

• New guided onboarding walks new creators through the dashboard, editor, AI Audit, sharing, and viewing a demo, with a draggable presenter-video overlay and progress that carries between Supademo and the Chrome extension.

• Personalized home dashboard by users’ selected use cases and roles.

WORKSPACE SETTINGS

• The Invoice Emails notification toggle is now available in the redesigned workspace settings, with an inline link to manage who receives billing invoices.

Looking for detailed product updates? Tune into our monthly updates on our product update blog or on our YouTube channel.

VOICEOVER, LEVELED UP

• The voiceover experience got a major upgrade. The voice picker has been redesigned with voices grouped by region and locale, a featured voices section, and your last-used voice remembered across sessions.

• There's a new pronunciation library so brand names and technical terms are spoken correctly every time, plus a new expressive mode for more natural, dynamic delivery.

• Editing voiceover text in a step is smoother too, with an improved editor and cleaner pacing controls.

PUBLISH PERMISSIONS AND VERSIONING

• Workspace admins can now control who is allowed to publish. A new Publishing permissions card in Security settings lets you restrict publishing to specific members, so drafts and edits can't go live without the right approval. The restriction applies everywhere a publish can happen, including duplicating and merging demos.

AI DEMO AGENT UPDATES

• You can now edit text source content directly. Previously, updating a text source required deleting and re-adding it; now an Edit content button opens the current text in a modal, and saving re-indexes it so your agent picks up the change.

• When an agent experience is unavailable, workspace members now see the actual reason instead of a generic "try again later" message.

DEMO EDITING

• The hotspot editing panel has been rebuilt with a cleaner, more consistent design.

• Fixed per-step HTML edits being lost when duplicating a demo, custom

  branding disappearing when switching published versions, an unclickable chapter step menu, and a crash when applying translations to demos with timeline hotspots.

VIDEO UPDATES

• Fixed video playback freezing a few seconds after pressing play, along with choppy buffering, on both the video view and edit pages.

ACCESS CONTROLS

• Email allow and block lists on gated chapters now support hundreds of

  domains. Long lists previously failed to save.

SUPADEMO MCP

• New secure upload portal for AI agent workflows. When an agent connected

  through the Supademo MCP needs a file it can't transfer itself, it generates a

  private, time-limited upload link; drop in your images, videos, or PDFs and

  the agent picks them up automatically.